Privacy Policy
Tanzila Razzaki PC DBA OC Endo Care · Effective Date: [Insert Date]
This page contains two related documents: our HIPAA Notice of Privacy Practices (how we handle your protected health information as patients) and our Website Privacy Policy (how we handle information collected through this website). Please review both sections below.
Part 1
HIPAA Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
Tanzila Razzaki PC DBA OC Endo Care ("we," "our," "us") is required by law to maintain the privacy of your protected health information ("PHI") and to provide you with this Notice of our legal duties and privacy practices with respect to your PHI.
How We May Use and Disclose Your Health Information
- Treatment: We may use and disclose your PHI to provide, coordinate, or manage your healthcare, including consultation with other providers involved in your care.
- Payment: We may use and disclose your PHI to obtain payment for services, including billing your insurance or processing payments through our billing partners.
- Healthcare Operations: We may use and disclose your PHI for quality assessment, staff training, and other administrative purposes necessary to run our practice.
- Appointment Reminders: We may contact you by phone, email, or text (via our scheduling platform) to remind you of upcoming appointments.
- As Required by Law: We will disclose your PHI when required to do so by federal, state, or local law.
Your Rights Regarding Your Health Information
- Right to Access: You have the right to inspect and obtain a copy of your medical record.
- Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete.
- Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI.
- Right to Request Restrictions: You may request restrictions on certain uses and disclosures of your PHI.
- Right to Confidential Communications: You may request that we communicate with you about medical matters in a certain way or at a certain location.
- Right to a Paper Copy: You may request a paper copy of this Notice at any time.
Changes to This Notice
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as any information we receive in the future. An updated Notice will be available upon request and posted at our office.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services. Filing a complaint will not affect your care in any way.
Part 2
Website Privacy Policy
This section describes how we collect, use, and protect information gathered through our website, www.ocendocare.com (the "Site").
Information We Collect
- Information you voluntarily provide, such as your name, email, or phone number when you contact us or request an appointment.
- Information collected automatically, such as your IP address, browser type, and pages visited, through standard analytics tools.
- Information collected via our third-party scheduling platform (Acuity Scheduling) when you book an appointment. Please refer to Acuity's own privacy policy for details on how they handle your data.
How We Use Information
- To respond to inquiries and schedule appointments.
- To improve our website and understand how visitors use it.
- To communicate with you about your care, when applicable.
Do Not Submit Sensitive Health Information Through Contact Forms
Please do not include sensitive medical details in general website contact forms or emails, as these are not secure, HIPAA-compliant communication channels. Use our secure patient portal or call our office directly to discuss medical information.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.
Your California Privacy Rights
Under California law, you may have the right to request information about how we share certain categories of personal information, and in some cases, to request access to or deletion of your personal information. Contact us using the information below to make a request.
Third-Party Links
Our Site may contain links to third-party websites, including our scheduling platform and social media pages. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.